A retired Union College staff member — living alone in a Daniel Boone Heights bungalow — was reported by neighbors after accumulated newspapers blocked the front porch and a musty odor drifted into the street.
Working directly with Knox County Adult Protective Services, our crew cleared three decades of paper, textiles, and damp belongings, and remediated active floor mold tied to a leaking roof. The resident was involved in every decision — items she wanted to keep were documented and returned to her, organized and accessible.